Automotive industry / Pioneiro Aqui
15,000 partners connected. Customer support across the country.
Together with Pioneiro, we created two complementary channels to unite its nationwide network, standardize communication and support end customers wherever they are.
The challenge
Pioneiro needed to communicate consistently with more than 15,000 retailers and representatives while giving end customers a reliable way to find support anywhere in Brazil.
The system
Pioneiro Aqui organizes the end-customer experience and connects each need to the nationwide network. The Pioneiro app serves as a direct channel for partners, centralizing catalog, warranty, events and brand communications.
What changed
Communication no longer depends on isolated initiatives. Partners receive a single brand reference and customers can find support more consistently, regardless of where they are in the country.
DELIVERED SCOPE
Pioneiro Aqui
- 01Pioneiro Aqui for end customers
- 02App for partner retailers
- 03Standardized nationwide communication
Nationwide reach
More than 15,000 partner locations across Brazil.
The app brings this network closer to Pioneiro by combining product information, warranty, events and ways to find distributors and resellers.
- Technical catalog
- Digital warranty
- Distributors and resellers
App in operation
Pioneiro's tools on mobile.
The app organizes catalog, warranty, trade shows, events and reseller relationships in an experience aligned with the brand's nationwide presence.
View on the App Store
