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Platforms & SaaS

Multi-user products where identity, permissions, data and operations need to work as one system.

Discuss your project
Conceptual illustration of Platforms & SaaS

Where this capability fits.

  • Different roles need to work across related processes and data.
  • The product needs to serve organizations or units with their own rules.
  • Operations depend on integrations and a consistent platform foundation.

What the work involves.

Platform foundation

Define domains, identity and data boundaries around the product model.

Permissions and operations

Connect journeys, responsibilities and controls for each user role.

Integrations and evolution

Prepare administration and integration workflows to support product evolution.

How the work starts.

Explore the full process →
  1. 01

    Identify organizations, users and access rules.

  2. 02

    Define data architecture and platform workflows.

  3. 03

    Validate operations and evolution as parts of the product.

Explore the work in practice.

iWrc

A platform that organizes course discovery, learning and access to education.

Explore iWrc →

Before the first conversation.

Does every product need multi-tenancy?

Separation between organizations and data follows the business model and access requirements. Architecture should respond to those decisions, not precede them.

Can existing systems be connected?

Integrations are part of the assessment. API availability, permissions, data and ownership of each system determine the possible scope.

Let's understand what needs to change.

Tell us the goal, context and known constraints.

Start a project ↗